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Meg Munn MP - Sheffield Heeley's voice in Parliament | Welcome
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Help for vulnerable residents

Thursday, January 15, 2015

Meg Munn MP joined forces with South Yorkshire Police, Yorkshire Water and the Keep Me Posted campaign as it increases the support offered to vulnerable customers.

The Keep Me Posted campaign calls on businesses to give customers the right to choose how they are contacted, whether that’s electronically or in the post. In a drive for greater efficiency and cost cutting some businesses have forgotten to take into account the communications needs of their vulnerable customers.

Meg said:

“My constituency of Sheffield Heeley has a large elderly population, who along with disabled people and those that lack access to the internet, often have the greatest need for paper statements and bills. I am delighted Yorkshire Water are supporting the Keep me Posted campaign so that my constituents will have the right to choose how to receive important information.”

Judith Donovan CBE, who chairs the Keep Me Posted campaign, said,

“By adopting the Keep Me Posted pledge, Yorkshire Water has demonstrated its commitment to protecting the rights of their customers to choose how they are communicated with by the company. We hope that other providers across the UK will follow their example and pledge to protect consumers’ rights.” 

Further information: http://www.keepmeposteduk.com/campaign

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