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Meg Munn MP - Sheffield Heeley's voice in Parliament | Welcome
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Show Respect for shop workers

Friday, October 22, 2010

A recent release of a survey shows that over one million shop workers were assaulted, threatened or verbally abused in the last 12 months. As a member of USDAW herself, Heeley MP Meg Munn urges support for their call for members of the public to show respect for retail workers.

The survey shows that in the past 12 months, 6% of shop workers were subjected to violent attack, 37% were threatened with harm and a massive 70% suffered verbal abuse. While reported incidents of assault are slightly down, incidents of threats and abuse have increased since a similar survey last year. Also revealed is that around 50% of the incidents of abuse were linked to the potential sale of age-restricted products, like alcohol, cigarettes, aerosols, etc.

Meg said:

“Shop workers deserve respect and they have my full support. We must do more to help them do their job safely.

I want to see a high profile publicity campaign in support of ‘no id no sale’. Young people must be made aware that it is an offence to attempt to buy alcohol if you are under 18.”

John Hannett, USDAW General Secretary, added:

“We are delighted that Meg Munn MP is supporting our campaign on behalf of shop workers in Sheffield Heeley. These figures are once again quite shocking and show that USDAW’s Freedom from Fear campaign is needed more than ever.

Age restricted sales is an issue of real concern to our members. If they make a mistake and serve somebody under-18 they risk being prosecuted and receiving an 80 fine. If they fail to ask for age identification from somebody under-25, they run the risk of being disciplined for not following company policy.


But asking for age identification can lead to abuse from customers who get frustrated and a refusal to serve can be a real flashpoint for threats or even violence. That’s why we are asking the shopping public to show respect and understand that the shop workers are only doing what they’ve been told to do.”


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